Brown Bins: Garden Waste Collections
We've been tackling problems experienced by residents in paying for this year's brown bin garden waste collection service - many older residents have contacted us to express their frustration with the difficulties involved! The council is encouraging residents to pay by direct debit or online and stopping cash payments but this has caused issues for some residents who are uncomfortable with the new alternatives. Following our representations, the council has now agreed to accept payments by cheque by post - you will need to write a cheque to Newcastle City Council for £20 with a note attached stating your full name, address, and reference number, and send it to
Garden Waste Payments, Newcastle City Council, Allendale Road Depot, Byker, NE6 2SZ.
NB If you are a new customer you will also need to ring Envirocall on 278 7878 to order a brown bin!