Bin collection in the snow - update

I am writing to alert you that we are aware that a number of bins have not been collected yet as scheduled during this week due to the poor weather conditions

I am advised that we are expecting further snow fall and that is likely to have further impact upon delivery of our refuse collection service

I would be most obliged if you would please do your best to advise residents to leave bins out to be collected when possible, as is advised on the Council website.

Also obviously our staff are working on this full time do it would be helpful if they were not inundated with messages of residents missed bins

This is not something we are happy about but clearly poor weather conditions are outside of our co tell

I hope that you will bear with us as we work through this.

There's also a video here https://www.facebook.com/NewcastleCityCouncil/videos/10155385136278790/